Thank you for shopping with us. This Shipping Policy explains how your orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped on Sundays or public holidays.

If there is a delay due to high order volume or unexpected issues, we will inform you via email or phone.

Shipping Time

Estimated delivery time depends on your location:

• Within Kerala: 2–4 business days

• Within India: 4–8 business days

• Remote locations: May take additional time

Delivery timelines are estimates and may vary due to courier delays, weather, or other external factors.

Shipping Charges

Shipping charges are calculated at checkout based on delivery location.

(Optional — choose what fits your business)

• Free shipping on orders above ₹[amount]

• Standard shipping fee ₹[amount]

Order Tracking

Once your order is shipped, you will receive a tracking number by email or SMS so you can track your delivery status.

Incorrect Address

Please ensure your shipping address is correct before placing the order.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery

• Share photos of the damaged product (if applicable)

We will investigate and provide a replacement or suitable solution.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to unavailability, the package may be returned to us. Re-shipping charges may apply.

Contact Us

For shipping questions or support, contact us:

Email: keyceehairoil@gmail.com
Phone: +919539383850