Return Policy
Check eligibility
Return is allowed only if:
- Product is damaged or leaking
- Wrong item delivered
- Request made within 3–7 days of delivery
Opened or used products cannot be returned.
Take proof
Take clear photos or video of:
Damaged product
Package condition
Invoice or order details
Contact support
Send return request with proof to:
Email: [keyceehairoil@gmail.com]
WhatsApp / Phone: [+91 9539383850]
Include:
Order number
Delivery date
Problem description
Wait for approval
Do not send product back until return is approved.
You will receive:
Refund or replacement
After product is received and checked:
Refund processed in 5–10 business days
OR
Replacement product shipped
Important rules
- Used products not returnable
- Change of mind not accepted
- Late requests not accepted